Technical services
Technical services
Pre-sales service
Understand production conditions and pay attention to customer needs:Before sales, we visit the customer’s production line to gain an understanding of their basic production conditions and specific customer needs. We believe that only by going deep into the field and seeing the real situation firsthand can we recommend solutions that truly match our customers’ requirements.
Provide professional guidance:We are always available to answer customer inquiries and provide technical guidance based on our solid professional expertise.
Quality is guaranteed:Conduct quality testing and analysis on the plating solution and coating layers, and prepare a report.
Make the production line more efficient:Participate in the design and planning of production lines, and propose practical and feasible optimization suggestions for existing processes to make production smoother and more efficient.
In-sales service
On-site job shadowing:During the sales phase, for the first slotting operation, we will provide full-process tracking and monitoring of the chemical formulation.
Precise dose calculation:Accurately calculate the consumption of chemicals and compile usage costs.
Provide internal training to help the customer team enhance their skills:On-site tracking services include training for customer production personnel on data monitoring and methods for adding chemicals, as well as providing operation manuals with standardized procedures.
After-sales service
Regular follow-up service:Adhere to a regional, dedicated-person responsibility system, providing at least two routine services per month and conducting regular follow-up visits to listen to customers’ feedback on product usage.
Anomalies must be responded to and tracked until the issue is resolved:In case of any abnormalities, promptly dispatch personnel to your location for on-site handling and continue monitoring until the issue is resolved.
Continuously updated information:Timely provide information on new products, new technologies, and new equipment to maintain competitiveness.
Value-added services
Customized process flow:Based on the customer’s actual conditions, we tailor the process flow on-site and provide truly practical and executable solutions.
Quantitative Data Governance:Quantitative data management makes production management clearer and helps boost production efficiency.
On-site guidance and training:We provide on-site technical guidance and training to enhance the overall technical capabilities of our client teams. We believe that our work is truly meaningful only when we help our clients become increasingly professional and powerful.
Provide technical collaboration:Provide technical collaboration in material transformation processes such as spheroidizing, pickling, drawing, and cold heading.
Nationwide Unified Service Hotline
Pre-sales consultation: +86-189-2933-1769
Customer Service Hotline: 400-859-7579
Phone: +86-0769-81060619
Fax: +86-0769-81060629
Email: dgsyx@dgsyingxing.com
Address: Building 10, Puyan Science and Technology Park, Guangda We Valley, Songshan Lake, Dongguan City
Copyright © 2026 Yingxing Metal Surface Treatment Materials Co., Ltd.
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