Yingxing's Diary

Moving Forward Together, Embarking on a New Journey—Yingxing Company’s 2025 Semiannual Meeting


During the recently concluded three-day semiannual meeting of Yingxing Company, a deep dive into and practical exploration of “customer value” ran throughout the entire event. From strategic deliberations to honors and recognition, from capability building to talent promotion—“customer-centricity” served as a clear guiding thread, weaving together every agenda item and clearly outlining the company’s firm course for future development.

During the recently concluded three-day semiannual meeting of Yingxing Company, a deep dive into and practical exploration of “customer value” ran throughout the entire event. From strategic deliberations to recognition ceremonies, from capability-building to talent promotion—“customer-centricity” served as a clear, guiding thread that wove together every agenda item, clearly outlining the company’s firm course for future development.

 


On the first day of the meeting, each department simulated and meticulously prepared strategy plans for the second half of the year. Through vigorous exchange of ideas, they developed effective mechanisms and processes, gaining valuable insights that will enable them to better serve every client. This brainstorming session has deeply embedded the customer perspective into the decision-making mindset of every manager at Yingxing.


 

 

In her speech, General Manager Ms. Shi made it clear: “Customer trust and satisfaction are the sole reason for Yingxing’s existence—and even more so, they serve as the fundamental driving force behind our sustained development.” She urged all team members to treat customers’ voices as the primary signal in their work and to view addressing customers’ challenges as the starting point for innovation.

Regarding the company’s future talent strategy and the building of family happiness, General Shi clearly outlined specific paths for growth and fulfillment to our partners—illuminating the journey of growth with the wisdom of the heart and safeguarding family happiness with sincerity!

 


The chairman’s inspiring address was brimming with strength. He profoundly pointed out: “Only by truly putting ourselves in the shoes of our customers and addressing their most pressing needs can Yingxing forge an irreplaceable value in the fiercely competitive market!” Guided by the company’s overarching strategic development goals, each department has clearly defined its future direction and mission. Staying true to our original aspirations, uniting our hearts, moving forward together, and embracing the new—let us embark on this exciting new journey!

 

Enhancing employee happiness and satisfaction brings warmth to our services: The release of the second-quarter employee happiness survey results and the accompanying action plan for improvements sends a clear message—employees’ physical and mental well-being, as well as their job satisfaction, are the cornerstone of building a family-oriented, happy enterprise and the fundamental basis for providing even more thoughtful and attentive customer service.

 

The glorious moment of the conference belongs to those hardworking individuals who have contributed their wisdom and strength to the company’s development! Amidst enthusiastic applause, a group of outstanding colleagues took to the stage to receive their awards. Some of them have overcome technical challenges with superb professional skills; others have demonstrated extraordinary teamwork and collaboration; and still others have consistently delivered exceptional performance, spreading positive energy throughout the company. These honors not only recognize their past achievements but also vividly embody the company’s core values, setting a powerful example for all Yingxing employees and inspiring everyone to continually strive for excellence.

The subsequent promotion and personnel appointment process not only serves as recognition of individual capabilities but also represents a crucial strategic move for Yingxing to strengthen its core team dedicated to customer service. A group of key talents who share our customer-value philosophy and possess outstanding service skills have been entrusted with important responsibilities, continuously fueling the engine that drives value creation for our customers.

The in-depth application training tailored to customers’ various materials and processes became the highlight of the conference. Technical experts focused on the practical issues and challenges that customers encounter in their production practices, providing thorough explanations and sharing cutting-edge applications. This training aims to empower frontline colleagues, making them strong partners in helping customers upgrade their production processes and solve on-site challenges, thereby effectively enhancing product quality stability and production efficiency.

 

The three-day conference concluded with a deep consensus and firm commitment centered on “customer-centricity.” All members of Yingxing will take this conference as a new starting point, embedding the service philosophy—“Only when my clients achieve results does my work truly have value!”—deeply into our very being and turning it into concrete actions. We will continue to forge an unwavering determination and professional excellence in serving our customers, working hand in hand with them to embrace a future brimming with both challenges and opportunities!

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